Goods found to have manufacturing defects can be exchanged with same once.
Store purchases provide product exchange services for members in 21 days and non-members in 14 days. Need to be replaced at the store.
For online purchases, call 02-25426208/0800-018098 within the 7-day appreciation period, and the customer service specialist will assist in subsequent processing.
All returns require to process at stores with original receipt/pack list/order confirmation email.