We offer product return service to 7 days .  All returns require to process at stores with original receipt/pack list/order confirmation email.   Please click here for details

Store purchases provide members with product return and exchange services within 21 days, and provide non-members with product exchange services within 14 days. need to be replaced at the store.

The original toy "R" Us shopping invoice  and the goods must be returned unopened and packaged intact.